Frequently asked questions
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There is a known conflict with Safari running under Mac OS X Snow Leopard, which might cause problems when trying to view video content in the Online Training Library®. Please visit our online FAQ to view solutions for this issue.
Frequently asked questions
How long does it usually take you to ship an item?
We process and ship all orders as quickly as possible. Orders placed Monday through Friday are typically shipped within 24 hrs. Orders placed online on Saturday or Sunday will be shipped on the next business day. Our office is closed for major U.S. holidays. If our office is closed when an online order is placed, we will typically ship the order on the first day that our office re-opens.